Shipping, Returns & Exports
Clear policies for orders, delivery and returns. We ship across India and welcome international inquiries.
Return Policy
- • Chess Sets, Scoopy Stacks, Snack Attack
- • Swan Decor, Lamps, Home Decor, Gifts
- • Small Decorative Products
All sales are final. No return or refund once the order has been manufactured and dispatched.
Shipping damage must be reported within 48 hours of delivery.
Manufacturing defects will be reviewed and replacement support may be provided.
- • Console Tables
- • Large Custom Decor
- • Premium Lighting Installations
- • Large Corporate Orders
As these products are custom-made, returns are generally not accepted.
Issues related to manufacturing defects or shipping damage will be reviewed on a case-by-case basis.
Shipping & Delivery
Chess sets, decor, lamps and small gifts.
Console tables, large decor and corporate orders.
- • Blue Dart
- • Gati
- • Delhivery
- • DHL
- • DTDC
- • India Post
We deliver across India. Shipping time may vary depending on destination. Additional shipping time applies for remote locations.
Global Exports
International shipping is available. Export inquiries are welcome for:
- Home Decor
- Chess Sets
- Designer Lamps
- Console Tables
- Corporate Gifts
- Custom Manufactured Products
Contact us for export and bulk order quotations.
Promoted Across India
House of Vertex products are promoted across India through Google Ads. Customers can inquire directly through our authorized dealer.